Changing Agent Status and Logging Out

Agent Toolbar

To manually change your state to Ready, Not Ready, or to Log Out of the Toolbar, refer to the following steps.

1. Click on the circle in the first, far left, section of the toolbar.
   While in a Ready state, the circle indicator will be green and the timer will indicate Ready.
   While in a Not ready state, the circle indicator will be red and the timer will indicate Not Ready.
2. Click on the desired status indicator. Only the applicable state changes will be enabled.
   The agent with a green arrow (left) will go to a Ready state.
   The agent with a clock indicator (middle) will go to a Not Ready state.
   The agent with a red arrow (right) will Log Out and bring you back to the login screen.

Configuration Console

Use these steps to properly sign out of the configuration UI console.

1. From anywhere in the console, click on the Welcome back, (user name) message with a gear wheel in the upper right corner of the window to expand a user menu.
2. Click on the Log Out option.

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