View CxQM User Roles

You must have the default Administrator or Supervisor role or a custom role that includes the Administration > User Roles > View permission to view a CxQM User Role.

To view a role without risk of accidentally changing it:

  1. Access the Administration > User Roles tab. The User Roles table appears.
  2. Highlight or double-click to select that user role's row of information desired.
  3. Click View Role.
  4. The View Role window pops up with all selections grayed out (unavailable), but readable.
  5. Review the role's settings and permissions, as needed.
  6. Click Cancel.