Avg Call Length by Group Report

This Line Graph compares the Average Call Length in seconds for each Group within the Previous 30 days across one recorder.

Some optional modifications that may be desired include:

• Specific Groups: To run the report against specific Playback or Recorder Groups, click on the Groups Tab and add the designated groups to the Selected Resources table.
• A different date range: From the Date Range dropdown box, select one of the following: Current Day, Yesterday, Current & Previous Week, Current & Previous Month, Previous 30 & 90 days, Current & Previous Year or Custom Date Range.