Release Notes

Here's a summary of the features and fixes included with the latest release(s) to CxEngage.

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New for 2019: We are updating these release notes each week with the fixes and improvements released the previous week.

New CxEngage features are released on a quarterly basis.

Latest Release:

2019 Q2: TBD  

All Regions

To be determined  

A previous version of these release notes included an update to Configurable SLA. This update has been postponed and will be rescheduled in the near future.

Updates will be made here as they become available.

Previous Releases

Select a release date for a summary of the features and fixes included with that release.

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