Supported Text-to-Speech Languages and Dialects
ECG Supported Languages and Dialects
CxEngage's text-to-speech function with Enghouse Communication Gateway supports the following languages and dialects:
| ISO 639-1 Code | Language (Provider Name) | Provider | Female Voices | Male Voices |
|---|---|---|---|---|
| da-DK | Danish | AWS | Naja | Mads |
| de-DE | German | AWS | Marlene | Hans |
| en-AU | English (Australian) | AWS | Nicole | Russell |
| en-GB | English (British) | AWS | Amy | Brian |
| en-US | English (US) | AWS | Joanna | Joey |
| es-ES | Spanish (Spain) | AWS | Conchita | Enrique |
| es-MX | Spanish (Mexican) | AWS | Mia | Andrés (Neural voice) |
| fr-CA | French (Canadian) | AWS | Chantal | Liam (Neural voice) |
| fr-FR | French (France) | AWS | Céline/Celine | Mathieu |
| it-IT | Italian | AWS | Bianca | Giorgio |
| ja-JP | Japanese | AWS | Mizuki | Takumi |
| nl-NL | Dutch | AWS | Lotte | Ruben |
| pl-PL | Polish | AWS | Ewa | Jacek |
| pt-BR | Portuguese (Brazilian) | AWS | Camila | Ricardo |
| pt-PT | Portuguese (European) | AWS | Inês/Ines | Cristiano |
| ru-RU | Russian | AWS | Tatyana | Maxim |
| en-IN | English (Indian) | AWS | Aditi | Fallback to female voice |
| ca-ES | Catalan | AWS | Arlet (Neural voice) | Fallback to female voice |
| fi-FI | Finnish | AWS | Suvi (Neural voice) | Fallback to female voice |
| ko-KR | Korean | AWS | Seoyeon | Fallback to female voice |
| nb-NO | Norwegian | AWS | Liv | Fallback to female voice |
| sv-SE | Swedish | AWS | Astrid | Fallback to female voice |
| zh-CN | Chinese (Mandarin) | AWS | Zhiyu | Fallback to female voice |
| en-CA | English (Canadian) | AWS | Fallback to en-US | Fallback to en-US |
| zh-HK | Chinese (Cantonese, HK) | AWS | Hiujin (Neural voice) | Fallback to female voice |
| zh-TW | Chinese (Taiwan Mandarin) | AWS | Fallback to zh-CN | Fallback to female voice |
Twilio Supported Languages and Dialects
CxEngage's text-to-speech function with Twilio supports the following languages and dialects:
| Danish | Catalan | Japanese | Russian |
| German | Spanish (Spain) | Korean | Swedish |
| English (Australia) | Spanish (Mexico) | Norwegian | Chinese (Mandarin |
| English (Canada) | Finnish | Dutch | Chinese (Cantonese) |
| English (UK) | French (Canada) | Polish | Chinese (Taiwanese Mandarin) |
| English (India | French (France) | Portuguese (Brazil) | |
| English (U.S.) | Italian | Portuguese (Portugal) |
