Skylight for Salesforce
Skylight for Salesforce is an agent experience for receiving and managing interactions for contact centers that use Salesforce Service Cloud. When integrated, the two systems work together to provide you with the information that you need from Salesforce to manage your customer interactions in Skylight.
Both Salesforce Classic and Salesforce Lightning Experience are supported. Click one the following links to get started:
- Getting Started with Skylight for Salesforce Classic
- Getting Started With Skylight for Salesforce Lightning Experience
If you are currently using Classic and want to migrate to the Lightning Experience, see .