Skylight for Salesforce

Skylight for Salesforce is an agent experience for receiving and managing interactions for contact centers that use Salesforce Service Cloud. When integrated, the two systems work together to provide you with the information that you need from Salesforce to manage your customer interactions in Skylight.

The URL for the Salesforce Managed Package download is: https://<your_salesforce_domain>/packaging/installPackage.apexp?p0=04t3m000002NO0V

Both Salesforce Classic and Salesforce Lightning Experience are supported. Click one the following links to get started:

If you are currently using Classic and want to migrate to the Lightning Experience, see .Configuring Skylight for Salesforce Lightning Experience