Paginating Through Records and Evaluations
You must have the default Administrator, Supervisor or Agent role or a custom role that includes these permissions to use pagination settings.
- VIEW_PLAYBACK_CALLS
- Evaluation > Evaluations > View
Depending on the No of Records number set to be displayed, the Playback and Evaluation windows pagination system will display up to 1,000 recordings each, per page. The maximum of 10,000 recordings will display on 10 pages.
To paginate through pages of more than 1,000 recordings, click on one of the following buttons in the bottom left corner:
- Go to First Page: Select to immediately paginate to Page 1. The button will be unavailable (grayed out) if the current page is 1.
- Go to Previous Page: Select to cycle through preceding pages from the current page. The button will be unavailable (grayed out) if the current page is 1.
- Any Page Number (1-10): Select to paginate immediately to the desired page.
- Go to Next Page: Select to advance through to subsequent pages from the current page. The button will be unavailable (grayed out) if the current page is the last page.
- Go to Last Page: Select to immediately paginate to the last page of recordings. The button will be unavailable (grayed out) if the current page is the last page.
